Your Rights

This practice adheres to The Code of Disability Services Consumer's Rights which include patient confidentiality and privacy.
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To read more about the Code of Rights click here...........

1 RESPECT
You should always be treated with respect. This includes respect for your culture, values and beliefs, as well as your right to personal privacy.

2 FAIR TREATMENT
No one should discriminate against you, pressure your into something you do not want or take advantage of you in any way.

3 DIGNITY AND INDEPENCENCE
Services should support you to live a dignified, independent life.

4 PROPER STANDARDS
You have the right to be treated with care and skill, and to receive services that reflect your needs. All those involved in your care should work together for you.

5 COMMUNICATION
You have the right to be listened to, understood and receive information in whatever way you need. When it is necessary and practicable an interpreter should be available.

6 INFORMATION
You have the right to have your condition explained and to be told what your choices are. This includes how long you may have to wait, an estimate of any costs and likely benefits and side effects. You can ask any questions and be fully informed.

7 IT'S YOUR DECISION
It is up to you to decide. You can say no or change your mind at any time.

8 SUPPORT
You have the right to a support person or persons present.

9 TEACHING AND RESEARCH
All these rights also apply when taking part in teaching and research.

10 COMPLAINTS
It is OK to complain, your complaints help improve service. It must be easy for you to make a complaint and it should not have an adverse effect on the way you are treated.

 

 

 
   
Copyright © 2007 Douglas H Knight. All Rights Reserved.